Investor Charter for REITs
Statement of Investor Complaints
| For the Quarter ending: June 30, 2025 | ||
|---|---|---|
| All Complaints including SCORES Complaints | SCORES Complaints | |
| Number of investor complaints pending at the beginning of the Quarter | - | - |
| Number of investor complaints received during the Quarter | - | - |
| Number of investor complaints disposed of during the Quarter. | - | - |
| Number of investor complaints pending at the end of the Quarter. | - | - |
| Average time taken for redressal of complaints for the Quarter | - | - |
| Complaints pending during QE - June 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1–3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | Total | |
| All complaints | - | - | - | - | - | - | - |
| SCORES complaints | - | - | - | - | - | - | - |
| Complaints resolved during QE - June 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1–3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | Total | |
| All complaints | - | - | - | - | - | - | - |
| SCORES complaints | - | - | - | - | - | - | - |
| For Financial year ending: March 31, 2026 | ||
|---|---|---|
| All Complaints including SCORES Complaints | SCORES Complaints | |
| Number of investor complaints pending at the beginning of the year | - | - |
| Number of investor complaints received during the year | - | - |
| Number of investor complaints disposed of during the year. | - | - |
| Number of investor complaints pending at the end of the year. | - | - |
| Average time taken for redressal of complaints for the year | - | - |
| Trend of monthly disposal of complaints (including complaints received through SCORES) | |||||
|---|---|---|---|---|---|
| Sr. Nos: | Month | Carried forward from previous month | Received | Resolved* | Pending** |
| 1 | 2 | 3 | 4 | 5 | 6 |
| 1. | April 2025 | - | - | - | - |
| 2. | May 2025 | - | - | - | - |
| 3. | June 2025 | - | - | - | - |
| Grand Total | |||||
*Should include complaints of previous month resolved in the current month. If any.
** Should include total complaints pending as on the last day of the month, if any.
| Trend of annual disposal of complaints (including complaints received through SCORES) | |||||
|---|---|---|---|---|---|
| Sr. Nos: | Year | Number of complaints carried forward from previous year | Number of complaints received during the year | Number of complaints resolved during the year | Number of complaints pending at the end of the year |
| 1 | 2025-26 | - | - | - | - |
| Grand Total | - | - | - | - | |
Debenture Holders
Debenture Trustees Details
Series IV, Series V, Series VI, Series VII, Series VIII, Series IX, Series X, Series XI and Series XII
Catalyst Trusteeship Limited
Address: GDA House First Floor,
Plot No.85 S.No. 94 & 95,
Bhusari Colony (Right) Kothrud,
Pune 411 038, Maharastra, India.
Tel: +022 4922 0555
Fax: +022 4922 0555
Email : brindha.venkatraman@ctltrustee.com
Website : www.catalysttrustee.com
Contact Person: Brindha Venkatraman
SEBI Registration No.: IND000000034
Contact Details of Designated Official responsible for assisting and handling investor grievances
Ms. Vinitha Menon
Head – Company Secretary and Compliance Officer
Tel: +91 80 6935 4864
E-mail : compliance@embassyofficeparks.com
Series IV, Series V, Series VI, Series VII, Series VIII, Series IX, Series X, Series XI and Series XII
“CRISIL AAA/Stable”
Series VIII, Series XI and Series XII – “CRISIL AAA/Stable” and “CARE AAA/Stable”
Credit Rating Letters: