Investor Charter for REITs
Statement of Investor Complaints
Total complaints report (including complaints received through SCORES)
| For the Quarter ending: September 30, 2025 | ||
|---|---|---|
| All Complaints including SCORES Complaints | SCORES Complaints | |
| Number of investor complaints pending at the beginning of the Quarter | Nil | Nil |
| Number of investor complaints received during the Quarter | 6* | 3* |
| Number of investor complaints disposed of during the Quarter. | 2 | 2 |
| Number of investor complaints pending at the end of the Quarter. | 4* | 1** |
| Average time taken for redressal of complaints for the Quarter | 7 days | 8 days |
* One complaint was received through the Indian REITs Association
** One complaint was disposed of on October 01, 2025
| Complaints pending during QE - September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1–3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | Total | |
| All complaints | 4 | Nil | Nil | Nil | Nil | Nil | 4 |
| SCORES complaints | 1* | Nil | Nil | Nil | Nil | Nil | 1* |
* One complaint was disposed of on October 01, 2025
| Complaints resolved during QE - September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Less than 1 month | 1–3 months | 3-6 months | 6-9 months | 9-12 months | Greater than 12 months | Total | |
| All complaints | 2* | - | - | - | - | - | 2 |
| SCORES complaints | 2 | - | - | - | - | - | 2 |
*One complaint was received through the Indian REITs Association
| For Financial year ending: March 31, 2026 | ||
|---|---|---|
| All Complaints including SCORES Complaints | SCORES Complaints | |
| Number of investor complaints pending at the beginning of the year | - | - |
| Number of investor complaints received during the year | 6* | 3* |
| Number of investor complaints disposed of during the year. | 3 | 3 |
| Number of investor complaints pending at the end of the year. | 3 | 0 |
| Average time taken for redressal of complaints for the year | 7 days | 8 days |
* One complaint was received through the Indian REITs Association
| Trend of monthly disposal of complaints (including complaints received through SCORES) | |||||
|---|---|---|---|---|---|
| Sr. Nos: | Month | Carried forward from previous month | Received | Resolved* | Pending** |
| 1 | 2 | 3 | 4 | 5 | 6 |
| 1. | April 2025 | - | - | - | - |
| 2. | May 2025 | - | - | - | - |
| 3. | June 2025 | - | - | - | - |
| 4. | July 2025 | - | 2# | 1 | 1 |
| 5. | August 2025 | - | - | 1 | - |
| 6. | September 2025 | 3 | 0 | 3 | |
| 7. | October 2025 | 1 | 1 | 3 | |
| Grand Total | 6 | 3 | 3 | ||
*Should include complaints of previous month resolved in the current month. If any.
** Should include total complaints pending as on the last day of the month, if any.
#One complaint was received through the Indian REITs Association
| Trend of annual disposal of complaints (including complaints received through SCORES) | |||||
|---|---|---|---|---|---|
| Sr. Nos: | Year | Number of complaints carried forward from previous year | Number of complaints received during the year | Number of complaints resolved during the year | Number of complaints pending at the end of the year |
| 1 | 2025-26 | - | 6# | 3 | 3 |
| Grand Total | - | 6 | 3 | 3 | |
#1 complaint was received through the Indian REITs Association
Analyst Coverage
The following securities analysts cover Embassy REIT.
| Firm | Analyst | Contact |
|---|---|---|
| Ambit Capital | Karan Khanna | karan.khanna@ambit.co |
| Avendus Spark | Girish Choudhary | girish.c@avendusspark.com |
| Axis Capital | Pritesh Sheth | pritesh.sheth@axiscapital.in |
| Bank of America | Kunal Tayal | kunal.tayal@bofa.com |
| CLSA | Kunal Lakhan | Kunal.lakhan@clsa.com |
| Geojit | Christy Joseph | christy_joseph@geojit.com |
| Goldman Sachs | Pulkit Patni | Pulkit.patni@gs.com |
| HSBC Securities | Puneet Gulati | puneetgulati@hsbc.co.in |
| ICICI Securities | Adhidev Chattopadhyay | adhidev.chattopadhyay@icicisecurities.com |
| IIFL Securities | Mohit Agrawal | Mohit.agrawal@iiflcap.com |
| Investec | Anuj Upadhyay | anuj.upadhyay@investec.com |
| Jefferies | Abhinav Sinha | Abhinav.Sinha@jefferies.com |
| JM Financial | Sumit Kumar | sumit.kumar@jmfl.com |
| J.P.Morgan | Saurabh Kumar | Saurabh.s.kumar@jpmorgan.com |
| Kotak Institutional Equities | Murtuza Arsiwalla | Murtuza.arsiwalla@kotak.com |
| Morgan Stanley | Praveen K Choudhary | Praveen.Choudhary@morganstanley.com |
| Nuvama Institutional Equities | Parvez Qazi | parvez.qazi@nuvama.com |