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ESG
Occupier Connect 2023

Revitalized
Communities

We are focused on creating shared value for our employees, our occupiers, our vendors and the communities that we operate in.

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Human Capital

Employment Practices and
Engagement

As an equal-opportunity employer we strive to create a holistic workplace for our workforce. We ensure diversity in our employee profile in terms of gender, ethnicity, caste and creed. Our hiring practices are meritocratic, and our compensation policy is solely dependent on our employees’ qualifications, experience, skill set and performance.

Training and Development

We recognise the importance of developing internal talent and investing in future talent, and we encourage our employees to engage in continuous learning and development. Our learning and development programs are designed to help our employees in upskilling, and developing their professional competencies to assure career growth.

Health, Safety and Well-being

We are focused on providing best-in-class sustainable buildings. Our portfolio is ISO/IMS certified for quality management (ISO 9001), environmental management (ISO14001), occupational health and safety management (ISO45001), and data security (ISO27001). We have subscribed to a 3-year program with the British Safety Council (BSC) and a 5-year WELL program with the International WELL Building Institute (IWBI).

Community Connect

Corporate Social
Responsibility (CSR)

Underpinned by the philosophy ‘together we can do more’, we champion collective action for increased social impact through partnerships with other corporates, non-government organizations (NGOs) and the government. We partner with specialised NGOs like Colours of Life, The Anonymous Indian Charitable Trust, Bengaluru North Round Table Trust, Friends of Tribals, Careworks Foundation and others to implement developmental interventions.

Corporate Connect

Most of our education, health and education infrastructure CSR projects are being carried out in partnership with our occupiers under the Corporate Connect umbrella. These initiatives help us in amplifying our CSR projects and align our CSR mandates with our 200+ corporate occupiers, thereby promoting long-lasting relationships and partnerships. We have completed 60+ projects to date in partnership with 30+ corporates.

Customer Centricity

Several cultural and entertainment programs are undertaken at our campuses to engage our occupiers’ employees and foster a sense of culture. We have rolled out several initiatives to understand and improve the occupier satisfaction levels with our services and facilities. Further, we have initiated the inclusion of ‘Green Lease’ clauses which declares a common statement of intent to jointly work towards our ESG goals.

Key Social Highlights

01

EMPLOYEE PRACTICES AND ENGAGEMENT

Females as % of total new hires

TARGET

50%by FY2023

H1 FY2023 PROGRESS

43%

FY2023 key planned initiatives

Track diversity-related KRAs of hiring managers

Conduct 2023 Employee Engagement survey

02

TRAINING & DEVELOPMENT

Average training hours per employee

TARGET

13.5 hours

H1 FY2023 PROGRESS

11 hours

FY2023 key planned initiatives

Continue diversity and ESG related trainings

03

HEALTH, SAFETY AND WELLBEING

5-star BSC certified portfolio (% of operational area)

TARGET

100%by FY2023

H1 FY2023 PROGRESS

100%

FY2023 key planned initiatives

Initiate WELL building performance verification

Continue behavior-based safety culture programme

04

CSR

Positively impact communities around all our properties

H1 FY2023 PROGRESS

₹89 Million CSR spend

FY2023 key planned initiatives

Undertake pan-India CSR projects

Initiate community stakeholder surveys

05

CORPORATE CONNECT

Occupiers engaged under ‘Corporate Connect’

TARGET

10%

H1 FY2023 PROGRESS

8%

FY2023 key planned initiatives

Complete the government school in Thanisandra, in partnership with ANZ

06

CUSTOMER CENTRICITY

‘Green leases’ signed during the period
the period

TARGET

70% by FY2024

H1 FY2023 PROGRESS

71%

FY2023 key planned initiatives

Hold half-yearly meetings of ESG Occupier Forum

Conduct 2023 C-SAT survey

    Note: Targets set against baseline of FY2020 actuals for the portfolio (including Embassy TechVillage acquisition)

Our Annual ESG Reports

Case

Studies

case1

EcoGram CSR Project, in Partnership with TAICT

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case1

Lake Rejuvenation – Tarahunise and Thimmasandra Lakes, Bengaluru

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case1

Employee Engagement Survey – FY2022

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case1

Customer Satisfaction Survey – FY2022

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Gallery